FAQs

Frequently Asked Questions

When will my item(s) ship?

Standard photo prints can take up to 3 business days to ship. However, smaller prints (11×14 and under) usually ship the same business day.

Canvas wraps require 3 business days to produce and ship.

Framed photos are custom made to order, so they may take 2 – 3 weeks to produce and ship.

How quickly will I receive my item(s)?

Standard photo prints are shipped from our facility in Northern Utah and are sent via USPS priority mail. If you are shipping to anywhere in Utah or the surrounding states, it should arrive in 2-3 business days. The Midwest and Eastern United States may require more time to arrive.

Canvas wraps are shipped from our facility in Colorado and are sent via UPS ground, which will require 3-5 business days.

Framed photos are shipped from our facility in Springville, Utah and are sent via FedEx ground, which will require 1-5 business days.

Will I be able to track my item once it ships?

Absolutely! You will receive a notification email, including tracking information, when your package has shipped.

What if my print is damaged or I'm not happy with it?

We take the utmost care to package and ship your item(s) so that they arrive safely and in perfect condition. But we also know that sometimes unfortunate things happen and they don’t arrive that way. So we want you to be happy! Please contact us as soon as you can about a replacement/refund.

What if I want to cancel my order?

Photo prints – photo prints can begin printing within a few minutes. If you want to cancel your order, contact us immediately. Please note that your may have already been printed and we will charge you the cost of printing. Shipping costs will be refunded.

Canvas wraps and flat canvas prints – please let us know within 24 hours.

Framed photo prints – please let us know within 24 hours.

Why are your prices lower than other stores and websites?

You may find that our prices are lower than other websites or stores. There are two reasons for that:

1 – Because everything is printed and produced on demand, we do not have the need for a warehouse. We also don’t have a physical storefront. This allows us to keep operating costs costs down and offer you the savings in return.

2 – Due to the large volume of orders we produce and fulfill, we’re able to offer better discounts than other businesses can.

That being said, OUR QUALITY IS NEVER COMPROMISED. Even though we have lower prices, we never sacrifice quality. Our products are the best that you’ll find. Our products are found in Deseret Book and other stores across the country.

Do you offer digital downloads?

In order to protect the work of the photographers, at this time we do not offer digital downloads.

Can I order a photo with a vintage look?

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Absolutely! For a small fee, we can give your photo a vintage or sepia look to it. Just let us know before you order. The image above is an example of the vintage look.

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Can I add personalized text on my photo?

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Sure thing! For a very small fee, we’d be happy to add the text of your choice to your photo, like this image. This is a popular addition to wedding gifts or photos with the family name. Just let us know what you’d like to do!

Do you sell other wedding gifts or gifts for other special occasion?

We don’t on this website. But you’ll definitely be interested in checking out partner website – www.ldsartandgifts.com. There you will find many LDS gifts and art that is perfect for a wedding, baptism, primary graduation, young women, Relief Society, visiting teaching, and missionaries. They’ve gone some amazing home decor as well.

Do you have a studio or gallery where I can see your products before I buy?

Unfortunately we do not have a gallery or studio right now where one can view our products. Currently they are only sold online.

I'm a retailer and would like to sell your photos.

That sounds great! We’re always happy to work with retailers. Depending on how much you want to sell, we can often work out a volume discount as well. Please get in touch and let us know what you have in mind!